Monday, October 28, 2013

What If I'm Wrong?


Have you ever heard the saying, "Invert, always invert."?

To, “Always invert,” is magnificent advice that comes to us from the German mathematician Carl Gustav Jacob Jacobi. The statement was largely popularized by Charlie Munger. If you don't know who Jacobi is, you're not alone. If you don't know who Munger is, he's best friends, and business partners, with Warren Buffett.

This is such an important concept. So often we quickly make up our minds and then hold firm. Everyone has a shortage of time and few of us can sit around and debate things for very long. It really becomes a matter of priorities and necessity.

But life is so wonderfully complex that following common sense can sometimes get us in trouble. This is why Jacobi's advice is a great thing to have in the forefront of our minds. Whenever someone makes a statement, or a claim, I always try to ask myself, “What if the opposite were true.” The person making the claim might be exactly correct. But this little exercise helps me develop perspective.

We've probably all heard it said that great attorneys can argue both sides of a case. And for good reason. It's an excellent example of, “Invert, always invert.” When you can effectively make the other side's argument you are in a much better position to make your own case. When you understand the other person's perspective, you run less of a chance of stumbling on blind spots. I'm a big fan of common sense. The problem is that common sense often contains MANY blind spots.

Lots of us have been influenced by the work of the late Stephen Covey. When dealing with a communication breakdown Covey would often introduce a device he called the Indian Talking Stick. By Indian, Covey was talking about native Americans, and he says they taught the technique to the Founding Fathers of America. Covey called the talking stick, “The most powerful communication idea and technique I have ever found. Ever.”

Let's use a married couple as an example. When a husband and wife have reached a point where they have a hard time communicating, a facilitator might use Covey's stick. It goes like this. The wife is first given the stick. She then beats the husband, with the stick, until he opens up and starts talking with her. Just kidding.

Actually, it goes like this. The person with the stick is the only one permitted to talk. Let's again say it's the wife. In order for the stick to be transferred to the husband, he must first repeat back the meaning of his wife's words, until she is satisfied that he understands her. The process continues with the husband holding on to the stick until he is comfortable that his wife hears him. It's a great device to use. And it contains a paradox of sorts. Covey says most people think the talking stick will take too much time. When, in reality, it will save you tons of time. The paradox here would be, “Slow down to speed up.”

If you understand the nature of paradoxes, you'll understand why it's great advice to always invert. The fact of the matter is, two ideas can be seemingly contradictory and yet both be true! I wrote about paradoxes in this post: This is Fundamental to Your Life

One way to stave off a communication breakdown is to always consider that you may be wrong. (GASP!) I know, that might sound crazy, but it's a good idea. And one way to gain perspective on your thoughts is to invert, always invert. You can do this everywhere. If you like reading books, let me give you couple of examples.

Everybody has probably heard of the popular book Who Moved My Cheese? by Spencer Johnson. But have you ever heard of the book Nobody Moved You Cheese by Ross Shafer? Why not read both books and then try to draw your own conclusions?

A few years ago Tom Friedman wrote a very influential book titled The World is Flat. The book's central premise is quite interesting. But before we jump to the conclusion that Friedman is correct, we might want to read the book Who's Your City by Richard Florida.

I am a big fan of a gentleman named Jim Collins. Jim has written some important books, none the least of which is called Good To Great. A lot of people are on the Collins bandwagon. And very few people have even heard of a book called The Halo Effect, written by Phil Rosenzweig, which directly contradicts Collins' work.

Realistically not too many people are going to read all those books. And that's fine. The point is to reiterate that we should invert, always invert. Shakespeare famously said, "There is nothing either good or bad, but thinking making it so." I think that's Shakespeare's perspective on the importance of perspective. And, I believe, the device, "Invert, always invert," is a magnificent way to develop perspective.