Monday, October 21, 2013

Honor Your Errors


Honor your errors,” is a quote I heard from Kevin Kelley. Kelley is the co-founder of Wired magazine. If you've never read a copy of Wired, do yourself a favor and pick one up. Kelley's three little words might be some of the most important words you'll ever imprint onto your brain.

Making mistakes, taking chances, committing errors; it's the only way to progress. In military parlance they say, in order to advance a general must expose his flank. Then there's the folksy saying, even the turtle can't get anywhere unless his sticks out his neck. And Will Rogers reportedly said, “You've got to go out on a limb sometimes because that's where the fruit is.”

A lot of people, perhaps most, hate making mistakes. The truth is, failure scares us half-to-death. What I wonder is, when do people lose the ability to make mistakes? I'm not exactly sure but it's a very good question. We've all seen kids fall down and immediately pick themselves up as if it were no big deal. They almost don't even register what happened. It's as though they expect to fall down, so they aren't surprised when it happens.

But at some point most people become perfectionists. We lose the ability to make mistakes. How, and why, does it happen? Maybe it's our peer group laughing at us. Maybe it's genetic hard-wiring, like the fear of heights or the fear of snakes. Maybe it's our school system that punishes mistakes. And, maybe, it's all the above.

A big problem is that humans are also hard-wired to enjoy growing. This fact makes me doubt the idea that fear of failure (making mistakes) is hard-wired into our brain. Because the fact of the matter is, our genes tell us to feel good when we overcome adversity, learn, and accomplish things. When we accomplish something (perhaps learning something new) our brains secrete a neurotransmitter called dopamine that makes us feel good. As we all know, what gets rewarded gets repeated. And dopamine is nature's way of getting us to repeat the growth process.

But understanding how we got here is less important than knowing how we're going to get out of here. This is where Kevin Kelley's little quote is golden. Like I mentioned, most adults resist taking any chances that could result in a mistake. When what we should really be doing is embracing our mistakes. Honoring our errors. Exposing our flank.

Robert Kiyosaki is fond of saying something to the effect of, “The biggest failures I have ever met are people who never failed.” (Can you say paradox?) Kiyosaki tells the story his own, biological father, who was highly educated, earning as much as a PhD. But for his whole life, Robert's dad played it safe. He didn't like taking chances because he couldn't stomach the idea of failure. So, the elder Kiyosaki spent his entire career working for the Hawaiian government in the education department. (Maybe one of the lessons he taught was the dangers of mistakes.) One day the father's world collapsed. He had tried to fix some of the problems he saw in the educational system. For his efforts he was rewarded by being thrown out of the educational system and ostracized. The golden years of Robert's dad's life ended up being anything but shiny.

The paradox of the fear of failure leading to ultimate failure is one we should all remember. As you know, I talk a lot about paradoxes, because I think they're so important. The idea, that playing it safe can be a dangerous strategy, comes off as counter-intuitive  It can even seem like it advocates being reckless. But you know better than that. In fact, what Kevin Kelley would advocate, is systematic error management.

Kelley would contend that life is all about systematic error management. Of course, we wouldn't called it systematic error management, that's nerdy as hell! We simply call it being "adaptive" or "rolling with the punches." Humans are the predominant species on the planet due to our ability to adapt. In fact, Tim Harford wrote a book titled Adapt: Why success always starts with failure. In the book, Tim has lots of ideas about failing productively (p-dox!) Here are three examples:

Tim's Principles of Failure:
1. Be willing to fail...a lot.
2. Fail on a survivable scale.
3. Spot a failure and fix it, early

Sometimes we should play it safe. I don't recommend walking a tight rope across the Grand Canyon. I mean, Evel Knievel was entertaining as hell, but I wouldn't follow in his foot steps. The problem arises when we get overly conservative. So, go for it! Take a chance. Ask for the sale. Ask for a date. Ask for that raise. Sing a song. Whatever! And always remember the words of Harry Connick Jr, “Safety's just danger...out of place.”

What this post hopefully illustrates is the centrality of two topics in our lives. Both of them very complicated. One is emotion and the other is paradox. And, as the title of this blog indicates, these are two topics I will discuss often. Indeed, these subjects are quite connected. What holds us back from honoring our errors is the emotion of fear. And, as it turns out, emotions are often very paradoxical indeed. More on this later.