Last
week I spoke of my frustration with Mehmet Oz. Here it is. Hopefully
you didn't misunderstand. I imagine Dr. Oz is a nice guy. I guess my
beef has as much to do with the nature of television as it has to do
with Oz. The fact of the matter is, TV shows that aim to get to the
heart of the matter don't pull very good ratings. And, as we know,
ratings dictate advertising rates.
Sure,
sometimes we might watch the Discovery Channel or National
Geographic. But not often. When was the last time you watched
something on PBS? Can you name even one program on PBS? Probably not.
Most people think PBS is boring.
It all
ends up being a weird kind of conundrum. A ethical dilemma. People
want exciting and sensational stories on television. They want to be
entertained. They want to be surprised. So, is it wrong to give them
what they want? I think that is an extremely difficult question. And,
I don't know that there is a right or wrong answer. But it's still
worth considering.
If we
are going to give people what they want, I think it is also ok to
anticipate their prejudices. Yes, we all have prejudices. Let me give
you an example. Just so you know, I am stealing this example from
Malcolm Gladwell.
There
once was a man, and his son, driving down an old country road. The
man lost control of their pickup truck and crashed into a ditch.
During the crash, the man was killed instantly. Soon, an ambulance
appeared and took the son to the hospital. In the emergency room, the
attending physician took one look at the boy, gasped, and said, “This
is my son.” Who is the doctor?
It's not
an easy puzzle, is it? If you are like most people, you are having a
hard time coming up with an answer. It's totally natural if you are
stumped. Have you even thought that God must be the doctor? I hear
that all the time. But, no, the answer is not God. The answer
actually becomes quite easy when I point something out. Most people
get stumped by this puzzle because most people have a prejudice which
believes that all doctors all male. That's right. The doctor is the
boy's mother. You prejudice devil you!
Most
people assume that doctors are male. Most people also assume that
medical doctors are honest, accurate, and can be trusted. Trust is
the key word. Societies operate on trust. One of the reasons the
United Stated of America is such an advanced country is because of
its high levels of trust. Whenever someone violates the public's
trust, they need to be penalized.
So,
there are really two elements at play here. On the one hand, I do not
appreciate the looseness of the Dr. Oz Show. Meaning, Oz plays fast
and loose with the facts. And I think Oz does some damage to the
trust we have for doctors. Another issue is the nature of television.
Very simply, the incentive structure rewards outlandish behavior, and
anything else that will keep people's attention. Stretching the
truth, and making people scared, are two effective tactics.
I'm sure
99.9% of all American households have a television set. Even without
the sensationalism, watching TV is the way we prefer to focus our
attention. Have you ever thought of it that way before? It's true.
It's a subject that is discussed in my favorite book of all time. The
book is called Flow and it was written by Mihaly
Csikszentmihalyi.
Flow
fits into the category of what I would call “timeless truths.”
The book was published in 1990 and it is even more applicable today
than it was back then. The book is so deep, I could spend a long time
writing about it. For now, let's just talk about one of the lessons
that come from Flow.
Have
you ever heard it said that an idle mind is the devil's playground?
I'm sure you have. It's an old statement because it's a wise
statement. A mind left to ruminate usually focuses on things
negative. We all know this. But, did you know that is exactly why we
watch so much television? What we are doing is we are using TV to
give us something to focus on. Something to occupy our mind.
Television
has been around for decades. During this time, the producers of TV
shows have become experts at getting us to watch. We have all heard
of the Nielsen Ratings. Getting more people to watch your show
increases your rating. Increased ratings allow you to charge
advertisers more to run ads during your show.
People
tend to want to be entertained. We don't care much for timeless
truths. By airing salacious scandals, and other voyeuristic gossip,
TV producers can draw you in. It's basically hard-wired into our
brains. When humans lived in small tribes, gossip was a very useful
activity. It was the way the tribe could enforce compliance.
We
no longer live in such small communities but our brains are still
wired for gossip. The thing about gossip is that it is often
incorrect. Conversely, schools and places that lecture on timeless
truths, are a new invention in the history of mankind. Our brains are
not wired to sit and listen to people expound upon timeless truths.
We are naturally more inclined to be grabbed by news about who's
doing what to who. That is it say, we're attracted to gossip like
moths fly into flames.
To
my way of thinking, reporting on scientific research that is
debatable, and still in its infancy, is a form of gossip. There is
lots of gossip out there, but it's rather shallow. If you insist on
discussing inconclusive research, please don't call yourself a
doctor. This is important because lots of people are watching. We
can't help ourselves, TV is simply an activity preferable to playing
with the devil.