I think
it is safe to say that suicide is one of the most traumatic events in
all of human existence. But, I don't believe that should preclude us
from discussing the subject. This post ties together the three
elements of work, emotions, and paradoxes.
On the
face of it, the idea that suicide is logical seems contradictory. It
seems unacceptable. It doesn't make sense to most of us. However, to
the person who commits the act, the decision contains its own logic.
The fact that we may not understand does not mean the sufferer has
not thought things through.
It may
seem weird but suicide actually does relate to work and to business.
Often times a company will think that their customers, or prospective
customers, are acting irrationally. The producer of a new product, or
service, usually has a picture, in his or her mind, of how their
creation will be accepted by the market. And, as it turns out, things
usually turn out other than planned.
Some
years ago a company created motorized bicycles, to be sold to low
income individuals, in third world countries. A fair number of bikes
were sold but then something bizarre happened. All of a sudden, a lot
of orders came in for just the motor. Meaning, people didn't want the
whole bicycle, they just wanted the motor that powered the bike. This
didn't make any sense.
The
producer of the motorized bikes knew that these poor people needed
reliably affordable transportation. They also knew that the motors
were durable and could last a long time. They should not being
breaking down. What's more, if consumers tried to take the motor, and
attach them to their existing bicycle, they would spend much more
than if they simply bought the preassembled product.
What
were these crazy customers doing? Were they poor and dumb?
This sort of scenarios plays out quite often. Most the time the
producer tries to force the issue. Since the manufacturer often sees
no use for a motor without a bike, they can be quite insistent that
the customer is wrong. Then they refuse to sell the motor without the
bicycle. That is a bad mistake.
As luck
would have it, this particular company was wiser than most. Instead
of pushing forward, against these “stupid” customers, the company
went out and looked around. They went to see, with their own eyes,
why these silly peasants didn't want the entire bike. What they found
surprised them.
People
were using the bicycles, to get around, but they also didn't mind
pedaling themselves. So the motorized bikes weren't a huge draw.
However, humans are ingenious and these customers found a better use
for the bicycles. As it turns out, there exists a bigger headache
than pedaling yourself around on a bike. The bigger challenge is
transporting water.
The
majority of the people, who bought these motorized bicycles, were
indeed low income. And, the way they make the little money that they
do is by farming. Many of them would farm rice. As it happens, rice
requires extensive irrigation. It requires a lot of water.
What
these poor and “dumb” people discovered was that the motor, from
these new bikes, could be rigged up to propel water and irrigate
their fields. This was something they wanted! Pedaling a bike is
relatively easy. Watering your rice fields can be a real pain in the
butt.
To this
company's credit, they went and looked at the situation. In a moment
the company changed course and got into the farming business. They
adapted the motors and sold them specifically to water the fields.
Most companies don't do this. People tend to be more stubborn.
Instead of accepting that their ingenious invention is more useful
somewhere else, most people refuse to change. They simply conclude
that people are crazy or irrational. They continue producing what
they want to produce instead of making what people what to buy. This
is a big mistake.
Peter
Drucker once said that there are no irrational customers, there are
only lazy producers. And, as usual, Peter was right. Instead of
assuming people are crazy it's better to assume people are pretty
smart. Your customers are fully capable of thinking. And, when they
do, they come up with some wild stuff. No producer of bicycles could
have predicted that their real success would come in farming. And,
because they are so committed to bikes, most producers would be
unable to exploit an opportunity that lay right before their eyes.
Most people wouldn't even try to look. Then there are those that
would look and they would see what is happening. Yet they would still
decide to continue making bicycles.
In a
weird way, this brings us to suicide. The majority of people, who
commit suicide, are suffering from depression. Depression is an
emotion. It's kind of like sadness on steroids. And, suicide is,
sometimes, the paradoxical solution. Thankfully we have people like
Martin Seligman.
Seligman
is a professor of psychology at the University of Pennsylvania. In
1967 he was conducting experiments with dogs. In one condition the
dogs were repeatedly administer a shock and, understandably, they
jumped to a new location were there was not shock. In the second
condition the dogs were again shocked. But, this time, they could not
move to escape the shock. Before long the dogs realized there was
nothing they could do and they stopped trying to avoid the shocks.
They had learned that they were helpless to change their situation.
This
became known as the theory of learned helplessness, and it's a really
big deal. I won't get into it here but this experiment completely
upended the world of psychology. Until this point, psychology was
dominated by Skinner's theory of behavioralism. The behavior of these
dogs violated the prediction of the behavioralist theory. Seligman's
insight ushered in the age of cognitive psychology.
That's
not the end of the story. A third experiment was ran on these dogs.
This time, once again, the dogs were given a safe zone. Meaning, they
were able to escape the shocks. But something really interesting
happened. Even though the dogs could escape the shock, many of them
chose not to. They were simply resigned to their lot and they sat
there enduring the shocks. Meaning, the dogs had come to learn, to
believe, they were helpless.
Seligman
would argue, this is what is usually at the center of depression.
Over time, depressed people have come to believe there is nothing
they can do to fix the problems in their life. They suffer. And they
can suffer for a long time. Eventually, some come to believe the
situation will never improve. They get stuck. And, this belief
gets stronger and deeper every day.
Some
people come to believe there is nothing they can do. They believe
they are permanently stuck in misery. For some of these people death
is the only way to end the suffering. And, that is what they choose.
As paradoxical as it is, some people come to believe that death is
the only way to end suffering. This is the logic of suicide.
Please
understand, in no way am I advocating suicide as a good option. I was
simply trying to illustrate that people are logical and they do think
things through. This story has more to it that you must hear. Suicide
does have a logic, but it also has a mistake. In the majority of
situations there is a way to fix the problems of life.
The
majority of people, who choose to end their own lives, had problems
that could have been fixed. I'm not saying they didn't try. And, I'm
not saying fixing problems is easy. But, for whatever reason, this
particular person couldn't solve this particular problem. This is
where it becomes extremely important that we destigmatize depression.
As it stands, a lot of bias swirls around what we call “mental
illness” (a term I am not a fan of.)
Nobody
wants to be labeled “crazy” or “mentally ill.” Often for
pride, and other understandably vain reasons, people who are
suffering do not reach out for help. As I've said, most problems can
be fixed. However, when a person repeatedly tries, and fails, the
problem is compounded. Instead of believing the problem is difficult,
this person can start to believe that he or she is defective or is a
failure. It can easily become a downward spiral.
Not even
for one second am I suggesting that I have all the answers. The
reason for this post is very simple. It breaks my heart to see people
believe they are so stuck that they give up on life. We all have
problems, some worse than others. Just because a person is having
difficulty with their struggles, does not make them crazy or mentally
ill. As a substitute I guess I kind of like the term “troubled.”
Maybe we should says that the person is “troubled” or “has
troubles.” I really like that second one. To me, “has troubles”
suggests impermanence. And, most problems, most troubles, are not
permanent.
Don't
get me wrong. I am as guilty as anyone. I have called people crazy
before. And I have, hopefully, learned from my mistake. What I've
learned is that I called someone crazy when I didn't know much about
them. What I've learned is that, before we label a person crazy,
maybe we should take a lesson from a bicycle manufacturer. Maybe we
should go out and look. Maybe we should try to understand.