Sunday, July 20, 2014

Control the Crazy


One thing I have noticed, over time, is that successful people are emotional. Show me a super successful person and I will show you a super emotional person. I don't think you can have one without the other.

At first glance, you might not notice that a successful person is emotional. He or she may have learned ways to cope with their emotions. Or, they might simply be covering them up. The first president of the United States, George Washington, is a good example of covering up emotions. Washington was a man of intense emotions. And, the way he concealed his emotions was with a staid, almost statuesque demeanor. He had what we might call a poker face.

More often than a cover-up successful people learn to cope with their emotions. That is to say they learn to either channel their emotions to productive use or they know how to adjust their lives to deal with the ebbs and flows. Abraham Lincoln would be a great example here. Lincoln was prone to bouts of serious depression. But, that didn't stop him from becoming the closest thing to royalty that America has ever produced.

Of course, I intentionally draw attention to Lincoln and Washington because they are, arguably, the two most successful presidents in the history of the United States. Like I said a minute again, show me a super successful person and I'll show you a super emotional person. This is something I have learned observationally. But, it is a concept that has also been codified academically.

Noel Tichy is an interesting guy. Tichy is a professor at the University of Michigan's Ross School of Business. The area he is probably best known for is leadership. Have you ever read any of professor Tichy's books? They're great. Jack Welch even selected Noel to lead General Electric's Leadership Center in Crotonville, New York.

Many years ago Professor Tichy wrote one of the landmark books in the study of leadership. The book is titled The Leadership Engine and, if you haven't already, I encourage you to read it. In the modern age, it's more than just a quaint idea that each of us needs to be a leader. And, leadership is an interesting thing in that it doesn't operate under the laws of scarcity or elasticity. Meaning, it is not a limited resource. The more leadership, the better.

According to Tichy one of the key elements to effective leadership is emotional energy. Speaking of what he calls, “Winning leaders,” in The Leadership Engine, he writes, “It is their emotional energy, and their ability to evoke emotional energy in others, that truly marks them as a breed apart.” So, not only do effective leaders have lots of emotional energy, they also rev other people up as well. All the more reason to be good with emotions.

The question then becomes, how do we learn to cope with our emotions? I think it's a good question. In however small a way, I hope this blog helps. But, of course, there are fair better experts, out there, than I. Since I am mentioned a landmark book I might as well bring up one more. Some years ago Daniel Goleman wrote a really important book titled Emotional Intelligence. In the book, Goleman suggests that an ability to handle emotions, what he would refer to as EQ, might be more important than IQ.

I think Goleman is on to something. And, this is a really important idea because we live in a country that praises the Intelligence Quotient. People are always curious what their IQ is. But, few pay attention to their EQ, though that is changing. And, again, the EQ might be more important. I wrote a overview of Goleman's book and you can find it here: on EQ

Emotions are a complicated subject. And, I do not profess to be the authority. But, I do know a fair amount and I would like to pass it along. The reason being, as I have tried to illustrate, emotions are extremely important. Indeed, they are more fundamental than intelligence.

If you read my book report, about Goleman's book, you will see how I make an example of really smart people whose emotions are out of control. Some people even pride themselves on not having emotions. That TV show The Big Bang Theory does an outstanding job of depicting uber-smart people who are emotionally retarded.

When we are ignorant of a subject we often fear it or call it crazy. A lot of us don't understand emotions so we think they are crazy. The fact is, a lot of people label emotional behavior as crazy behavior. But, it's not crazy. We simply do not understand it.

An interesting thing to consider is what it takes to be super successful. By definition success lies outside of our comfort zone. The average person would prefer to do what's reasonable. And, that's why the average person is average. Super success requires being unreasonable. Indeed, even irrational. And, emotional thinking is often irrational. I believe that learning to manage irrationality is critically important if we wish to be all that we can be.

And, that's what really matters. In this post I have repeatedly used the word “successful” because it's a simple word that we are all familiar with. But, as we know, success means different things to different people. I think one good definition of success is to reach our full potential. To become all that we are capable of. And, in doing so, we will run right smack into a lot of emotionality.

Like Steve Jobs said, “Here's to the crazy ones...”