Monday, February 3, 2014

Embrace the Genius


Let me ask you a question, is life a marathon or a sprint? I'm being serious. What do you think? Is life like a sprint or a marathon? Please take a minute and think about it. You probably don't need much time. I have to imagine that you answered the question, in your mind, immediately after you read it. But, perhaps, you waffled. Maybe you rethought the question and began to come up with good arguments for either answers. Let's talk about the answer. But first, let's take a step back.

Last week I posted an idea from the book Good to Great. Specifically, I talked about something Jim Collins had named "The Stockdale Paradox." And this week, I figured I'd mention something from another of Collins' books, Built to Last. If you have no idea what I'm talking about go here: My Favorite Subject

As the title of this website suggests, I think and study a lot about paradoxes. And it's not because I'm a glutton for punishment. But rather it's because paradoxes are central to life. F. Scott Fitzgerald was essentially speaking about the paradox when he said, “The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to function.” Now, I'm not saying I have a first-rate intelligence, but I am working on it. :)

Built to Last is an excellent book and I highly recommend it to you. I'll probably end up posting a report about the entire book. Or, I might just take the concepts one at a time. I haven't decided yet. But I have been fortunate enough to work with Collins' co-author on some of the concepts in Built. One concept, in particular, has been ringing in my head lately.

Built to Last is a book about the successful habits of visionary companies. In their research, what Collins, and his co-author Jerry Porras, discovered was that visionary companies do not oppress themselves with what the authors call the “Tyranny of the OR." The "Tyranny of the OR" is the rational view that cannot easily accept paradox, that cannot live with two seemingly contradictory forces or ideas at the same time. It pushes people to believe that things must be either A OR B, but not both.

It makes such proclamations as: You can have change OR stability. You can be conservative OR bold. You can have low cost OR high quality. You can have creative autonomy OR consistency and control. You can invest for the future OR do well in the short-term. You can create wealth for your shareholders OR do good for the world.” That last one is actually pretty popular these days. It's the idea behind, “Doing well by doing good.” A great example would be Yvon Chouinard and what he's doing with Patagonia.

Collins and Porras found that instead of being oppressed by the “Tyranny of the OR,” highly visionary companies liberate themselves with the “Genius of the AND.” This is the ability to embrace both extremes of a number of dimensions at the same time. “Instead of choosing between A OR B, they figure out a way to have both A AND B.”

This isn't about greed but rather it's about wisdom. Automobile manufacturers used to believe that you could either produce a low-cost car OR a high-quality car. And that's exactly what they did. But then one company wondered if they could do both. Before long, Toyota had taken over and was in first place. Today it's well accepted that we can have low-cost AND high-quality. In fact, in many ways, high-quality IS low-cost. What we find is that higher quality goods actually cost less. It's like my pappy used to say, “Anything worth doing is worth doing right the first time.”

Let's take it off business for a minute. Let me ask you this, would you consider yourself Dr. Jekyll or Mr. Hyde? By making the question personal, I hope to have illustrated the point. The answer, that I imagine you gave, was something like, “It depends.” And, yes, it does depend. You're probably more Jekyll than Hyde but we all have the ability to be both. We're good AND we're bad. If you doubt me, or if you're in denial, I encourage you to read the book The Lucifer Effect by Phil Zimbardo. The book is about the famous Stanford prison experiment and it clearly illustrates how each of us is part Jekyll and part Hyde. My friend, don't fight it. It is what it is. Embrace the genius of AND.

Let's finish back where we started. What was the question I first asked you? Is life a marathon or a sprint? What is your answer now? Surely, your answer now is that life is both a sprint AND a marathon, right? I believe that's true. I believe it's wise to view life as a marathon of sprints. “Hurry up and wait,” right?

I do think the marathon element is the more fundamental of the two. But both are important. Grit and perseverance are critically important in life. However, procrastination is also an ever present enemy. This is where the sprint comes into play. Sometimes we need to get off our butts and sprint. It's how great things get done. Of course, we can't sustain a sprint indefinitely. So, sometimes you need to sprint and sometimes it's okay to walk. New York psychologist, Nando Pelusi, likes to use the word “Kurtosis” for this process. Dr. Pelusi advocates a strategy of brief intervals of passionate, intense activity dispersed among periods of conscious relaxation. Basically, a marathon of sprints.

P.S. I highly encourage you to read the book Built to Last. It's quite impressive and it launched Collins into an extremely successful career. You've probably heard Jim's name before. But, the name you definitely hear the most, on this blog, is Peter Drucker. Here is what Collins had to say about Peter, “My first encounter with Drucker's impact came at Stanford in the early 1990's, when Jerry Porras and I researched the great corporations of the twentieth century. The more we dug into the formative stages and inflection points of companies like General Electric, Johnson & Johnson, Procter & Gamble, Hewlett-Packard, Merck and Motorola, the more we saw Drucker's intellectual fingerprints. David Packard's notes and speeches from the foundation years at HP so mirrored Drucker's writings that I conjured an image of Packard giving management sermons with a classic Drucker text in hand. When we finished our research, Jerry and I struggled to name our book, rejecting more than 100 titles. Finally in frustration I blurted, "Why don't we just name it Drucker Was Right, and we're done!" (We later named the book Built to Last.)” I'm just sayin'.