People often quote Peter Drucker as saying “Culture eats strategy for breakfast,” and it is total bullshit. However, I love when people use said quote because it shows that person doesn’t know Drucker. Drucker is at the very top of my Mount Rushmore, and I can assure you he never said that quote, nor would he say such a thing.
Here is the pisser. The list of people who have used that quote include some people I really respect, and it has caused me to wonder why they would make such a mistake. I think there are at least three possible reasons.
I think one reason is this, however hard it is to understand culture it is harder to understand strategy. Reason number two is working on culture happens much more often than working on strategy. And reason number three is, people tend to think their job is the most important job in the world.
Let me start with my favorite person who has unfortunately used this inaccurate quote. That person would be Satya Nadella, the CEO of Microsoft. He used the misquote in his book Hit Refresh, and I think reason #2 explains why he did it. Once Satya set a new direction for Microsoft, his day-to-day task was nurturing the right culture to get the company to its new destination. In other words, since culture is about executing the strategy it is more time consuming, and one could imagine more valuable.
Another person I hold in high regard who used the misquote is Laszlo Bock. For about ten years Mr. Bock was the head of human resources at Google, and in his book Work Rules! you will find both the story of his time at Google and the butchering of Drucker. And, I think my third reason explains why Bock made such a flub. A good HR department will nurture and maintain a quality culture, and it would be understandingly human for Bock to think his is the most important job.
I realize this may seem like much ado about nothing, but I mention the mistreatment of Drucker because getting your strategy right is hard enough. Nobody needs the added confusion from bullshit quotes. To help show you how Drucker thought, here is a quote from his 2008 book Management “As it becomes successful, an organization tends increasingly to take its theory of the business for granted, becoming less and less conscious of it. Then the organization becomes sloppy ... culture is no substitute for discipline, and the theory is a discipline.”
Drucker claims to have written the first book on business strategy, but he acknowledges he didn’t use the word "strategy" because it was too militaristic. According to Drucker, the first book on business strategy was his 1964 book Managing For Results. And as you can see from the quote in the previous paragraph, throughout his life Drucker tended to use the phrase “theory of the business” more than strategy.
Much of Drucker’s work centrally revolved around strategy, so he is an ideal person to study. A more contemporary teacher would be Seth Godin, the man who inspired today’s post because two weeks ago he published a new book titled This is Strategy. Though I have yet to read the book, I can confidently recommend it for two reasons: 1. Over the years, in my eyes Godin has already proven his expertise. 2. I saw him promoting the book on a podcast and he accurately claimed culture is a part of strategy.
For me, nobody tops Drucker. But, I am also a big fan of Godin. So, maybe pick up his new book. And, I will see ya next time.
